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All times listed are Hawaii Standard Time (HST).
5/20/2025
Pinpoint Marketing, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our websites under the domain cptbruce.com .
We do not sell or rent your personal data. We may share data with:
We may use cookies to track activity on our website. You can control or disable cookies through your browser settings.
Depending on your location, you may have rights to:
For questions about this policy or your data, contact us at:
Email: reservation@cptbruce.com
Phone: +1-808-922-2343
5/20/2025
Welcome to Pinpoint Marketing, LLC’s website. By using our site and booking a cruise, you agree to these Terms and Conditions.
We offer boat cruises departing from the following boat harbor.
*Service availability may vary based on weather, tides, and capacity limits.
Full payment is required at the time of booking.
If participation in the tour becomes impossible due to transportation issues such as aircraft or ships, or due to force majeure events like strikes, cancellation fees will still apply according to our cancellation policy, except in cases with valid justification.
Kaneohe Sandbar Tours
| 1 - 8 Passengers |
100% charge if canceled after 12 pm 2 days prior or no show. |
|---|---|
| 9 - 24 Passengers |
50% charge if canceled after 12 pm 14 days prior. 100% charge if canceled after 12 pm 7 days prior. |
| 25 Passengers And More, Catamaran Charter |
50% charge if canceled after 2 months prior 100% charge if canceled after 1 month prior |
Waikiki / Ko Olina Private Cruises
| Cruise Fee |
Any cancellations made after noon of 2 days prior to the tour will be subject to a 100% cancellation charge of the total amount of the tour. *Holiday Rate |
|---|---|
| A La Carte Food Options |
*Lunch, Charcuterie Board, and Cake Any cancellations made after noon of 2 days prior to the tour will be subject to a 100% cancellation charge of the total amount of the tour. |
| Chef on Board |
8-14 Days Prior to Charter: 15% of the total optional fee is non-refundable. 7 Days or Less Prior to Charter: 40% of the total optional fee is non-refundable. Within 3 days of Charter: 75% of the total optional fee is non-refundable. |
| Special Optional Orders |
The rates and the cancellation policy for the special optional orders should be determined each time depending on the customer's request. |
| Paid Transportation Service |
Not refundable after noon 2 days before the tour regardless of the reason including cancellation due to inclement weather. |
If you are unable to arrive at the meeting point by the designated time on your tour date, you will not be able to participate in the tour. In such cases, it will be considered a same-day cancellation and a 100% cancellation fee will apply.
We reserve the right to cancel tours due to safety or operational issues. If we cancel, we will offer a full refund or reschedule.
We reserve the right to refuse service to anyone who is disruptive or under the influence. Safety is our priority.
All text, images, and media on this website are owned by Pinpoint Marketing, LLC and may not be used without permission.
We are not liable for personal injuries, lost items, or delays caused by weather or circumstances beyond our control.
These Terms are governed by the laws of the State of Hawaii.
Requirements for Minors' Participation
Participants under the age of 18 must be accompanied by an adult.
Recommendation for Travel Insurance
While we take great care to ensure our guests' safety, we strongly recommend that international visitors obtain travel insurance before departure for added peace of mind.
For questions about this policy or your data, contact us at:
Email: reservation@cptbruce.com
Phone: +1-808-922-2343
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