β
β
β
β
β
Γ
Kaneohe Sandbar Snorkeling TourΓ
MorningΓ
Kaneohe Sandbar Snorkeling Tour β 3 reviews
Sandbar
Time set to go back too early
β CAPTAIN BRUCE
We are sorry to hear that the tour didnβt meet your expectations.
And thank you for your suggestions of our future tours.
Not our cup of tea
The staff was exceptionally friendly and attentive. We loved them. The weather was poor (which we know they canβt help) but honestly the excursion should have been cancelled. It was very cold, windy, foggy and the water was extremely choppy. It was a little miserable having to just sit on the boat, freezing and waiting for the trip to end. We did see fish and turtles through the murky water, and if this is a first time for you on a boat or to see wildlife then that might have overshadowed the bad weather for you. I wish we would have realized that being on the east side of the island was going to subject us to these types of weather conditions. Again, staff was great and they made the best out of an unideal situation.
β CAPTAIN BRUCE
Thank you so much for choosing Captain Bruce and for taking the time to leave a review.
We appreciate your kind words about our staff. We're glad you were still able to see some fish and turtles, and that our staff did their best to make the best of the situation.
We appreciate your understanding about the weather conditions. Your feedback is valuable and helps us to improve our communication and decision-making processes.
Thank you so much for giving us stars for our staff. We hope we can welcome you on board again and show you the beauty of Oahu waters on a calmer day. Mahalo and A hui houπΊ
Not worth the money
Paying $130 per person, for just 40 min paddle boarding and 40 min snorkeling around. The tour was pretty crowded, and they circled a limited area to stay within, so basically we could hit other personβs paddle board, and I got someoneβs feet just in front of me when snorkel. And they urged us to come back when we feel just started. Regarding the drink and snack, I did not get any snack because a group of people were sitting in front of this small snack table and basically eat them all, and they did not refill and left the snack tray empty. Also they just got limited hot water, without refill. This is not a tour worthing the money.
β CAPTAIN BRUCE
Aloha, I'm so sorry to hear about your bad experience with us. I know it seems crowded but for safety purposes both captain and crew make sure that every guest onboard is able to keep an eye on them. Especially for the non-swimmer. As far as the snacks, they're doing the best they can to refill it. Sometimes, other guests take more than what they are supposed to have, we sincerely apologize for not being quick enough to refill the snacks.
On behalf of Capt. Bruce, we greatly appreciated your feedback.
Mahalo Nui Loa!