The weather was awful, the waves were just too much and people were drifting off too far and only one guy was in the water to save people (which thanks because he saved me lol) but really next time the wind is that bad just cancel I promise we will be okay

There were 2 Capt Bruce tour boats that went out simultaneously. Once at the location, we had to wait for an hour before we could go snorkeling (my sole purpose for going), because the passengers from the other boat were going first. That really made me angry, that I was supposed to go do something else (that I had no desire to do) while we waited for the other group to go back to their boat. FALSE ADVERTISING. I would never have paid $120 (Kamaaina) if I knew that we were only going to be snorkeling for 45 minutes. VERY DISAPPOINTED.

The female crew member who spoke Japanese was professional, informative, and helpful. Go girl.

There were lots of turtles hiding in the reef, which was very cool to see. I also found a spotted moray eel and a mantis shrimp.

When we got off the ship, we were told by a lady crew that my family could only have one floating board, you know, there were five people in my family, and we paid for four people. How do we distribute one floating board for five people? After I communicated repeatedly, the lady still refused me, and there were idle floats on board.