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Kaneohe Sandbar Snorkeling TourΓ
Friends / ColleaguesΓ
Kaneohe Sandbar Snorkeling Tour β 2 reviews
Sandbar
Time set to go back too early
β CAPTAIN BRUCE
We are sorry to hear that the tour didnβt meet your expectations.
And thank you for your suggestions of our future tours.
VERY DISAPPOINTED
There were 2 Capt Bruce tour boats that went out simultaneously. Once at the location, we had to wait for an hour before we could go snorkeling (my sole purpose for going), because the passengers from the other boat were going first. That really made me angry, that I was supposed to go do something else (that I had no desire to do) while we waited for the other group to go back to their boat. FALSE ADVERTISING. I would never have paid $120 (Kamaaina) if I knew that we were only going to be snorkeling for 45 minutes. VERY DISAPPOINTED.
The female crew member who spoke Japanese was professional, informative, and helpful. Go girl.
There were lots of turtles hiding in the reef, which was very cool to see. I also found a spotted moray eel and a mantis shrimp.
β CAPTAIN BRUCE
Thank you for your feedback on your recent Kaneohe Sandbar Tour.
We apologize that the wait time for snorkeling impacted your experience. We're always working to improve, and we'll be looking at ways to manage expectations better on tours with multiple groups.
Mahalo for your understanding. We appreciate your compliments on our crew and the amazing marine life! We hope to welcome you back on board again soon for a smoother experience.
Captain Bruce Team
