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2 reviews
β˜… β˜… β˜… β˜… β˜… Γ— Kaneohe Sandbar Snorkeling TourΓ— FamilyΓ—

Kaneohe Sandbar Snorkeling Tour β€” 2 reviews

Juan β˜…β˜…β˜…β˜…β˜…

Great staff poor tour

Of course it was my mistake for choosing it but this coment is to help other people decide. If you never snorkeled or not now how to swim and want to have a first experience is great. And staff was mazing and helpfull all the time. The turtles were there so we got that covered. If you have experience and know how to swim, you Can see much more and free in sharks cover for example.

I repeat staff was awesome.
βš“ CAPTAIN BRUCE
Aloha, Thank you for your honest review. We appreciate you taking the time to share your experience, and we're glad to hear the staff was amazing and helpful.

We understand that the tour itself might not have been ideal for your experience level. While we cannot offer tours venturing into deeper waters or areas with stronger currents due to safety.
We work hard to create a safe and enjoyable environment for all guests. Your feedback is valuable to us, and it may help us develop future tours or experiences that cater to more advanced snorkelers.

Mahalo again for your review and we hope we can share the beauty of the Kaneohe Bay with you again.

A hui houπŸŒΊπŸ™
huiting β˜…β˜…β˜…β˜…β˜…

Have some shortcomings

When we got off the ship, we were told by a lady crew that my family could only have one floating board, you know, there were five people in my family, and we paid for four people. How do we distribute one floating board for five people? After I communicated repeatedly, the lady still refused me, and there were idle floats on board.
βš“ CAPTAIN BRUCE
Aloha and thank you so much for your feedback. We're very sorry for not being able to
accommodate you with the additional board. Please understand that we're trying our best to
accommodate and give everyone a chance to use the boards. Normally, 1 board per family,
There's also a time limit so everyone have a chance to enjoy it.
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