For those of us who grew up here or have deep roots in the islands, Hawaii isn’t just a destination—it’s home. And for a loved…
View More Bringing Them Home: A Hawaii Ash Scattering in Waikiki & Kaneohe Bay for a Local Heart
Tag: FAQ
Is snorkeling required?
Snorkeling isn’t required. All activities are optional, and a no–in-water-activity cruise is also available.
View More Is snorkeling required?How do I modify my reservation?
To modify or cancel your reservation, please contact our Waikiki office with the following information: Your reservation confirmation email also includes a contact link. Using…
View More How do I modify my reservation?I couldn’t complete the credit card payment on the reservation form. What should I do?
Your card issuer may be restricting overseas transactions.Please contact your card company or try another credit card.If the issue persists, please contact us. reservation@cptbruce.com 1-808-922-2343
View More I couldn’t complete the credit card payment on the reservation form. What should I do?FAQ – Ash Scatter
How should I bring the remains onto the boat? In Hawaii, there are no strict regulations regarding the container for the remains. While some choose…
View More FAQ – Ash ScatterCan I extend my private charter?
It may be possible to extend your private cruise on an hourly basis. However, please note that extensions may not be possible depending on the…
View More Can I extend my private charter?Which time slot is recommended for the tour?
In the Kaneohe Sandbar Snorkeling Tour, we offer the same activities during the morning, afternoon, and early morning tours. Therefore,
View More Which time slot is recommended for the tour?Can we go to Kailua Beach with a boat charter?
Commercial boat tours in Hawaii must adhere to regulations defining permitted routes and activities. Additionally, no commercial boat company can offer boat tours from the…
View More Can we go to Kailua Beach with a boat charter?To our guests with physical disabilities
Guests who are able to walk independently and are accompanied by an assisting companion are welcome to join our tour. Please note that there are…
View More To our guests with physical disabilitiesCan I participate even though I do not know how to swim?
At Captain Bruce, our snorkeling experience is designed with beginners in mind. You’ll start in shallow waters and walk to the snorkel point rather than…
View More Can I participate even though I do not know how to swim?